Privacy Policy
Last updated: January 1, 2024
1. Introduction
Smean AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our speech-to-text and summarization services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password)
- Audio files you upload for transcription
- Payment information (processed securely by our payment provider)
- Communications with our support team
3. How We Use Your Information
- To provide and improve our transcription services
- To process your payments and manage your account
- To communicate with you about updates and support
- To analyze usage patterns and improve our AI models
4. Data Security
We implement industry-standard security measures to protect your data, including AES-256 encryption for files in transit and at rest. Your audio files are processed securely and can be deleted at any time.
5. Data Retention
We retain your audio files and transcriptions for 30 days after processing, unless you choose to delete them earlier. Account information is retained until you delete your account.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can also export your data at any time through your account settings.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@smean-ai.com.